Cookie Policy

Cookies are essential for helping us deliver a high-quality website and online shopping experience for our customers, and some collect information about browsing and buying behavior. For more information about cookies, including how we use them and how to disable them, read our full Cookie Policy or our Privacy Policy for a full update on how we conform with GDPR legislation. 

About this Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies, and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Cookie Policy, please contact:

Address: Paul David Enterprises, Unit 4 Poplars Court, Nottingham, NG7 2RR

Telephone: 0800 612 5432

E-mail: sales@boardsdirect.co.uk

What? How? Cookies we use Cookie preferences Changes to this Policy

What are cookies?

Cookies are small text files stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies help make your experience browsing our site as smooth as possible by remembering your preferences, so you don’t have to insert your details again and again.

There are different types of cookies. Some cookies come directly from our website, and others come from third parties who place cookies on our site. For details on the cookies we use, please see the section below on Cookies We Use.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web browser. Persistent cookies remain stored on your device until deleted or until they reach their expiry date.

We use 4 types of cookies on our website:

1. The Essentials

These cookies are essential for you to experience the full functionality of our site. For example, these cookies allow you to log in to your account, add products to your basket, and checkout securely. Without these cookies, some parts of our site won't work as intended.

2. The Customisers

These cookies (also called functional cookies) allow our site to remember your preferences, helping us customize your experience. This way, we can remember you when you return to our site, direct you to the right products faster, and provide live chat support while browsing for your display presentation boards.

3. The Performance Improvers

These cookies tell us how you use our site and help us improve it. For example, these cookies count the number of visitors to our website and track how users move around the site. This helps us improve user experience and ensure users find what they’re looking for easily.

4. The Targeters

These cookies (also called advertising cookies) deliver relevant content to you and track the effectiveness of our ads on third-party websites. These cookies are placed by third-party service providers and may remember your web browsing activity to understand your demographics (such as age or gender). Only anonymized information is captured. Their purpose is to serve you more relevant content.

How do we use cookies?

We use cookies to enhance your browsing experience by:

• Recognizing when you log in and any preferred settings.
• Personalizing your browsing experience and serving content that improves your site interaction.
• Analyzing how you use our site to troubleshoot issues and monitor performance.

What type of cookies do we use?

Here are some examples of the main cookies on our site, what they do, and how you can alter your settings to stop cookies:

• iMs, iSt, iOi, iSk, iUn, iUt, iVt, iTv, iVz, iPc, iPgi, iPr, iDe, iLes, iLn: These are essential and customiser cookies. They allow you to navigate the site, log in, add items to your basket, set language preferences, display the correct page for your device, verify your details when making an order, and process payments.

If you choose to block these cookies, some parts of our website may not function as intended, and any preferences you have may be lost.

Third-Party Cookies

Akamai: This customiser cookie helps ensure content delivery is optimized, and that your web page loads as quickly as possible by optimizing server delivery.

Salesfire: Salesfire utilizes cookies for tracking user behavior on e-commerce websites to provide personalized experiences and targeted marketing campaigns, such as tracking product views and cart additions.

Facebook: This advertiser and performance-improving cookie allows us to deliver relevant ads based on your browsing history. It collects no personal identifying information.

GetSiteControl: GetSiteControl provides various widgets (such as contact forms, polls, and newsletter sign-ups) on our website. Cookies like `gsc` and `gsc_user_id` help track user interactions with these widgets, enabling us to offer a better user experience by remembering preferences and ensuring the widgets function as intended.

You can manage your cookie preferences or opt-out by following the steps provided by your browser, or refer to GetSiteControl’s privacy policy for more information.

You can read more and change your preferences on Facebook here: https://www.facebook.com/policies/cookies/

You can control and opt-out of Facebook adverts and other third-party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Google DoubleClick: This advertiser cookie tracks the effectiveness of our marketing campaigns and enables Google to serve ads based on your browsing history.

You can change your preferences for Google ads here: www.google.com/settings/ads

Google Dynamic Remarketing: This advertiser and performance cookie allows us to serve relevant ads to users who have previously visited our website. Data collected is anonymized.

You can read more and change preferences here: http://www.google.com/ads/preferences/html/opt-out.html

Segmentify: A performance-improving cookie that helps users quickly find items they previously viewed.

Crazy Egg: A performance-improving cookie that records your browsing experience to identify issues and improve user experience.

Lead Forensics: This cookie helps us understand your shopping behavior and how we can better assist you.

Zoho Desk: Zoho Desk is a customer support and help desk platform that we use to provide live chat and support ticketing services. Cookies like `__cfduid`, `ZCSG`, and `ZDesk_Session` are used to identify users, maintain user sessions, and track interactions with customer support tools on our website.

These cookies help us offer personalized support, track the status of your support tickets, and improve the user experience. If you interact with our live chat or support ticketing system, Zoho Desk cookies may be placed in your browser.

You can manage cookie preferences or opt-out of these cookies through your browser settings, or refer to Zoho Desk’s privacy policy for more information.

Social media cookies (e.g., Pinterest, Olapic) set cookies on our site for optimization of social profiles. You can change preferences here:

• Olapic: http://www.olapic.com/trust/
• Pinterest: https://www.pinterest.com/?next=/settings/

How do you change cookie preferences or block cookies?

Within your browser, you can choose whether to accept or block cookies. Each browser has different settings, and you can manage your cookie preferences in the settings menu. For further information, please refer to: https://www.aboutcookies.org/how-to-delete-cookies/

If you block cookies, some parts of the website may not work properly, and certain functionality may be lost.

Changes to the Cookie Policy

We may update this Policy from time to time. Significant changes will be communicated, but please check this Policy regularly to stay informed of the latest updates.

This Cookie Policy was last updated on 22 July 2025